Responsible Gaming
Introduction
At EcoVox London, we believe that online casino gaming should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in making informed decisions.
Age Verification
All players must be at least 18 years of age or the legal gambling age in their province, whichever is higher, to participate in online gaming. We verify age at registration and reserve the right to request additional documentation to confirm compliance with local regulations.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or others
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Using gambling to escape stress, anxiety, or negative emotions
- Failed attempts to control or stop gambling
- Relationship problems or conflicts related to gambling
- Financial difficulties as a result of gambling
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Enable pop-up notifications during gaming sessions to remind you how long you've been playing
- Session Time Limits: Set automatic disconnection after a predetermined period of gameplay
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
For assistance in setting up these tools, contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling in Canada
International Support
- UK - GamCare
Website: www.gamcare.org.uk
Free gambling addiction support and counselling - UK - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling - Australia - Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling and support services - USA - National Council on Problem Gambling
Website: www.ncpgambling.org
Help and resources for problem gambling
Take Action Today
If you have a problem with gambling, please seek help immediately. Problem gambling is a serious issue that can affect your mental health, relationships, and financial wellbeing. You are not alone, and professional support is available.
Contact a support organization listed above or speak with a healthcare professional. Recovery is possible with the right support and commitment.